NexWave Logo

Equipment Hire Edition

ERP Built for
Equipment Hire Businesses

Real-time asset availability, flexible hire contract billing, servicing workflows, and utilisation analytics, NexWave gives equipment hire businesses a connected platform that maximises asset productivity and revenue.

Inventory to finance NZ ยท AU ยท UK Cloud on AWS

NexWave, Live snapshot

94%
Fleet utilisation rate
Zero
Double bookings
1.2 days
Avg turnaround time
99.9%
Platform uptime
Short-term hire 54%
Long-term contracts 34%
Rent-to-buy 12%

Industry Challenges

The real cost of the wrong system for equipment hire

The equipment hire sector has complexity that generic ERP simply wasn't built for. Here's where it hurts most, and how it affects your bottom line.

Real-Time Asset Availability & Double-Booking Prevention

A double-booked piece of equipment creates a guaranteed customer failure. Without a real-time availability calendar that accounts for hire periods, turnaround time, and service downtime, availability promises are best guesses, and occasionally wrong.

Servicing & Maintenance Between Hire Cycles

Every piece of equipment returned from hire needs to be inspected, cleaned, and serviced before it goes back out. Without a system that automatically triggers a service workflow on return and prevents re-hire until the equipment is certified ready, safety and reliability are compromised.

Damage Assessment & Customer Charges

When hired equipment comes back damaged, you need photographic evidence, a clear damage charge policy, and fast invoicing, before the customer disputes the claim. Without a structured damage recording workflow on return, recovering damage costs becomes a lengthy negotiation.

Flexible Billing Across Daily, Weekly, Monthly & Long-Term Rates

A hire fleet might have daily rates, weekly rates, monthly rates, minimum hire periods, delivery charges, and operator costs, often applied differently per customer. Getting all of this into a single invoice without manual calculation is impossible without a hire-specific billing engine.

Asset Depreciation & Fleet Replacement Planning

Equipment depreciates differently depending on hire intensity. Without asset management that tracks actual usage hours or cycles against expected asset life, replacement decisions are based on age alone, leading to both premature and overdue replacements.

Contract, Bond & Insurance Management

Hire agreements involve signed contracts, security bonds, equipment insurance, and sometimes third-party liability cover. Without systematic contract and document management linked to each hire, disputed bonds and uninsured damage events are inevitable.

Implementation

Live in 8โ€“12 weeks

Our proven implementation methodology has delivered a 99% go-live success rate. We handle the complexity so you can focus on running your business.

01

Discovery & Planning

Weeks 1โ€“2, Requirements workshops across your key teams. Process mapping, data audit, and configuration blueprint signed off before build begins.

02

Core Configuration

Weeks 3โ€“4, System configured to your business rules, product structures, and workflows. Historical data migrated and validated.

03

Integrations & Training

Weeks 5โ€“6, Shopify, Xero, and other integrations activated. Role-based training delivered across all key user groups.

04

Testing & Go-Live

Weeks 7โ€“8, Full UAT, parallel running, and hypercare support through your first live operating cycle. We stay close until your team is confident.

Platform Modules

Everything your equipment hire business needs, fully connected

NexWave is configured for the specific demands of equipment hire, with the workflows, compliance tools, and integrations your team needs built in from day one.

Hire Management & Availability Calendar

Real-time availability calendar per asset with hire period blocking, turnaround time buffers, and service-hold status. Drag-and-drop booking with instant conflict detection.

Availability calendar Conflict detection Turnaround buffers Service holds

Asset Register & Lifecycle Tracking

Full asset register with purchase cost, current depreciation, maintenance history, usage tracking, and expected replacement date. Link assets to their complete hire, service, and damage history.

Asset register Depreciation Usage tracking Replacement planning

Servicing & Maintenance Workflows

Automatic service job creation on equipment return. Pre-hire inspection checklists, defect recording, parts used in service captured against asset record, and re-hire clearance workflow.

Auto service trigger Pre-hire checklist Defect recording Re-hire clearance

Field Services & Breakdown Response

Dispatch technicians to breakdowns on hire, capture repair time and parts consumed, and calculate customer liability for operator-caused damage, all connected to the hire contract.

Breakdown dispatch Repair costing Customer liability Mobile app

Order Management & Contracts

Hire contract creation with flexible rating, delivery and collection scheduling, bond and insurance document attachment, and customer portal for self-service bookings and contract downloads.

Flexible rating Bond management Customer portal Contract docs

CRM & Account Management

Customer and site history, preferred equipment lists, credit terms, and automated rehire reminders for customers whose contracts are expiring, turning one-off hires into repeat relationships.

Customer history Credit terms Rehire reminders Site records

Accounting & Recurring Billing

Automated periodic billing for long-term hire contracts, damage charge invoicing, bond refund processing, and Xero integration. Accurate revenue recognition across hire periods that span accounting months.

Periodic billing Damage invoicing Bond processing Xero integration

Analytics & Fleet Performance

Asset utilisation rates, revenue per asset, downtime by cause, hire duration distribution, most in-demand equipment, and fleet ROI dashboards, giving management the data to grow the right assets.

Utilisation rates Revenue per asset Downtime analysis Fleet ROI

Get Started

See NexWave working for your equipment hire business

Book a personalised demo with one of our equipment hire specialists. We'll walk through the modules most relevant to your specific operation.

From NZ$415/month ยท 8โ€“12 week implementation ยท 99% go-live success rate ยท No hidden fees