Electronics & Technology Edition
ERP Built for
Electronics & Technology Businesses
Serial number tracking, warranty management, component BOM control, and multi-channel order fulfilment, NexWave gives electronics distributors and manufacturers one connected platform to stay ahead of product lifecycles.
NexWave, Live snapshot
Industry Challenges
The real cost of the wrong system for electronics & technology
The electronics & technology sector has complexity that generic ERP simply wasn't built for. Here's where it hurts most, and how it affects your bottom line.
Serial Number & IMEI Tracking at Unit Level
Every unit sold needs to carry its serial or IMEI number through from goods receipt to the end customer. Without unit-level serialisation built into your stock system, warranty claims and recalls become unresolvable investigations.
Warranty Management Across Multiple Product Ages
Tracking in-warranty vs out-of-warranty items, processing RMAs, and managing warranty cost accruals across multiple product generations requires a workflow that connects sales history, serial numbers, and service records, which spreadsheets simply cannot do.
Component Obsolescence & BOM Changes
Electronic components are discontinued regularly. Without BOM management that flags when a component is on end-of-life and surfaces substitution options, production can grind to a halt mid-run.
Rapid Price Erosion & Real-Time Costing
Electronics pricing can fall 10–20% in a matter of months. If your standard cost isn't updated against actual purchase prices, you're reporting inflated margins and potentially pricing below your real cost.
RMA & Returns Complexity
Dead-on-arrival, warranty return, and change-of-mind returns each have different workflows, restocking rules, and supplier credit processes. Managing these in a single helpdesk-linked returns workflow prevents errors and credit note disputes.
Multi-Channel Inventory Sync
Selling across B2B accounts, Shopify, Amazon, and retail stores simultaneously requires real-time available-to-promise stock figures across every channel. Without it, overselling and backorder backlogs become a permanent feature.
Implementation
Live in 8–12 weeks
Our proven implementation methodology has delivered a 99% go-live success rate. We handle the complexity so you can focus on running your business.
Discovery & Planning
Weeks 1–2, Requirements workshops across your key teams. Process mapping, data audit, and configuration blueprint signed off before build begins.
Core Configuration
Weeks 3–4, System configured to your business rules, product structures, and workflows. Historical data migrated and validated.
Integrations & Training
Weeks 5–6, Shopify, Xero, and other integrations activated. Role-based training delivered across all key user groups.
Testing & Go-Live
Weeks 7–8, Full UAT, parallel running, and hypercare support through your first live operating cycle. We stay close until your team is confident.
Platform Modules
Everything your electronics business needs, fully connected
NexWave is configured for the specific demands of electronics & technology, with the workflows, compliance tools, and integrations your team needs built in from day one.
Stock Control & Serialisation
Unit-level serial number and IMEI capture from goods receipt through to sale. Batch and lot tracking for accessories and components with full chain-of-custody reporting.
Order Management & B2B Portal
Sales orders with tiered pricing for reseller accounts, blanket purchase agreements, picking by serial number, and a self-service B2B customer portal for trade account reorders.
BOM & Manufacturing
Multi-level BOMs for assembled products, works orders, and component substitution management. Track actual vs standard material costs per production run.
Purchasing & Component Procurement
POs with component-level detail, supplier lead time tracking, goods receipt against serial ranges, and supplier performance analytics to manage component risk.
Warranty & Helpdesk
Serial-number-linked warranty status on every customer interaction. RMA workflows, DOA processing, supplier warranty claim generation, and technician job management in one connected module.
eCommerce & Multi-Channel
Shopify and WooCommerce inventory sync with real-time ATP. Native POS for retail locations. Marketplace connector support and automated order import.
Accounting & Standard Costing
General ledger, AP/AR, Xero integration, and standard-cost revaluation tooling to keep margin reporting accurate as component prices shift.
Analytics & Product Performance
Sell-through by SKU, warranty claim rates by model, margin waterfall, and inventory ageing, helping buyers and product managers make lifecycle decisions based on current data.
Interactive
Try NexWave in your browser
Open a guided walkthrough on a sample screen, no login required. More module demos are on the way.
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Sales & fulfilment
Sales order to delivery
Pick list and delivery note
Walk through a sample sales order from save through warehouse pick to posted delivery, in a NexWave-style screen, no login required.
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Purchasing
Purchase order to general ledger
PO, receipt, invoice, and GL
Walk through purchase order, goods receipt, supplier invoice, and general ledger entries in a NexWave-style screen, no login required.
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Manufacturing
Manufacturing works order
Plan, WO, job card, and receipt
Walk through production plan from sales orders, work order, material transfer, job card, and finished goods in a NexWave-style screen, no login required.
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Accounting
Accounting & financial reports
P&L, balance sheet, and dashboard
Walk through home, accounting workspace, profit and loss, balance sheet, and accounts dashboard in a NexWave-style screen, no login required.
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CRM
CRM pipeline
Lead to sales order
Walk through lead, prospect, opportunity, quotation, and sales order in a NexWave-style screen, no login required.
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Analytics
Business intelligence
Dashboards and KPIs
Walk through selling KPIs, dashboard charts, and a customisable Sales Order Analysis report in a NexWave-style screen, no login required.
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Get Started
See NexWave working for your electronics business
Book a personalised demo with one of our electronics & technology specialists. We'll walk through the modules most relevant to your specific operation.
From NZ$415/month · 8–12 week implementation · 99% go-live success rate · No hidden fees
Talk to our team today: