Equipment & Technology Edition
ERP Built for
Equipment & Technology Businesses
Complex configure-price-quote, service contract management, asset lifecycle tracking, and project-based delivery, NexWave gives equipment and technology companies one connected platform from first quote to final invoice.
NexWave, Live snapshot
Industry Challenges
The real cost of the wrong system for equipment & technology
The equipment & technology sector has complexity that generic ERP simply wasn't built for. Here's where it hurts most, and how it affects your bottom line.
Complex Configure-Price-Quote for Technical Solutions
Equipment solutions often involve custom configurations, accessories, installation services, and software licences combined into a single quote. Without a CPQ-capable system, quotes are built in separate documents that drift out of sync with actual stock and current pricing.
Long-Tail Spare Parts Management
Supporting equipment in the field requires holding hundreds of low-volume spare parts that are critical when needed. Knowing what you have, where it is, and whether it's still within shelf life requires more than a simple bin card.
Service Contract & SLA Tracking
Service contracts with defined response times, scheduled preventive maintenance, and annual pricing reviews are revenue-generating assets. Without a system that tracks contract terms and triggers service events automatically, you're leaving renewal revenue on the table.
Asset Depreciation & Lifecycle Management
Demonstrating units, loan equipment, and rental assets sit on your balance sheet and depreciate. Without asset register management linked to your operations system, finance and ops work from different pictures of the same equipment.
Project-Based Delivery Complexity
Equipment installations often involve multiple phases, equipment supply, installation, commissioning, and training, each with separate cost elements and billing milestones. Tracking this in an orders module built for simple product despatch leads to underbilling and margin leakage.
Rental vs Purchase vs Subscription Revenue Models
Many equipment businesses now offer products on rental, subscription, or rent-to-buy terms alongside outright purchase. Managing the different billing cadences, asset return logistics, and revenue recognition rules in a single system is a serious challenge.
Implementation
Live in 8–12 weeks
Our proven implementation methodology has delivered a 99% go-live success rate. We handle the complexity so you can focus on running your business.
Discovery & Planning
Weeks 1–2, Requirements workshops across your key teams. Process mapping, data audit, and configuration blueprint signed off before build begins.
Core Configuration
Weeks 3–4, System configured to your business rules, product structures, and workflows. Historical data migrated and validated.
Integrations & Training
Weeks 5–6, Shopify, Xero, and other integrations activated. Role-based training delivered across all key user groups.
Testing & Go-Live
Weeks 7–8, Full UAT, parallel running, and hypercare support through your first live operating cycle. We stay close until your team is confident.
Platform Modules
Everything your equipment & tech business needs, fully connected
NexWave is configured for the specific demands of equipment & technology, with the workflows, compliance tools, and integrations your team needs built in from day one.
CRM & Configure-Price-Quote
Manage the full sales cycle from prospect through proposal to signed order. CPQ tooling for complex equipment configurations, accessory bundles, and service inclusions, with margin visibility on every quote.
Order Management & Milestone Billing
Project and equipment orders with multi-milestone billing, deposit, delivery, installation, and final sign-off. Works order generation for installation jobs and subcontract coordination.
Project Management
Project-level cost tracking across equipment, labour, subcontract, and expense. Budget vs actual dashboards per project, and automated invoicing trigger on milestone completion.
Helpdesk & SLA Management
Service ticket management with SLA response-time tracking, escalation rules, and asset-linked job history. Technician dispatch, parts consumed on-site, and customer satisfaction capture.
Asset Register & Hire Management
Full asset lifecycle from procurement through deployment, service, hire, and disposal. Depreciation schedules, utilisation tracking, and hire contract management with flexible daily/weekly/monthly billing.
Field Services
Scheduling, dispatch, and mobile job management for installation and service technicians. Parts usage captured on-site, job time recorded, and customer sign-off linked directly to invoicing.
Accounting & Revenue Recognition
General ledger, AP/AR, Xero integration, and revenue recognition tooling for multi-period contracts and milestone-based projects. Recurring billing automation for service contracts.
Analytics & Service Performance
Service contract renewal pipeline, SLA performance by customer and technician, equipment utilisation rates, and project margin analysis, all in real-time dashboards.
Interactive
Try NexWave in your browser
Open a guided walkthrough on a sample screen, no login required. More module demos are on the way.
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Sales & fulfilment
Sales order to delivery
Pick list and delivery note
Walk through a sample sales order from save through warehouse pick to posted delivery, in a NexWave-style screen, no login required.
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Purchasing
Purchase order to general ledger
PO, receipt, invoice, and GL
Walk through purchase order, goods receipt, supplier invoice, and general ledger entries in a NexWave-style screen, no login required.
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Manufacturing
Manufacturing works order
Plan, WO, job card, and receipt
Walk through production plan from sales orders, work order, material transfer, job card, and finished goods in a NexWave-style screen, no login required.
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Accounting
Accounting & financial reports
P&L, balance sheet, and dashboard
Walk through home, accounting workspace, profit and loss, balance sheet, and accounts dashboard in a NexWave-style screen, no login required.
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CRM
CRM pipeline
Lead to sales order
Walk through lead, prospect, opportunity, quotation, and sales order in a NexWave-style screen, no login required.
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Coming soon
Field Services
Field service dispatch
Schedule, van stock, and job billing
Plan jobs, equip technicians, and close work orders with parts and time captured on one platform.
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Analytics
Business intelligence
Dashboards and KPIs
Walk through selling KPIs, dashboard charts, and a customisable Sales Order Analysis report in a NexWave-style screen, no login required.
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Get Started
See NexWave working for your equipment & tech business
Book a personalised demo with one of our equipment & technology specialists. We'll walk through the modules most relevant to your specific operation.
From NZ$415/month · 8–12 week implementation · 99% go-live success rate · No hidden fees
Talk to our team today: