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Furniture & Homewares Edition

ERP Built for
Furniture & Homewares Businesses

From custom-configuration order management to white-glove delivery scheduling and supplier lead time visibility, NexWave gives furniture and homewares businesses one connected platform to run every part of the operation.

Inventory to finance NZ ยท AU ยท UK Cloud on AWS

NexWave, Live snapshot

2,400+
Active product variants
98.2%
On-time delivery SLA
14 wks
Avg supplier lead time
99.9%
Platform uptime
Wholesale B2B 72%
D2C / eComm 18%
Showroom POS 10%

Industry Challenges

The real cost of the wrong system for furniture & homewares

The furniture & homewares sector has complexity that generic ERP simply wasn't built for. Here's where it hurts most, and how it affects your bottom line.

Variant Explosion from Fabric, Finish & Size Options

A single sofa across 8 fabrics, 4 leg finishes, and 3 sizes creates 96 SKUs before a single accessory is added. Managing stock levels, lead times, and supplier MOQs across thousands of product configurations without a system built for it is a daily grind.

Long & Variable Supplier Lead Times

Offshore manufacturing means orders placed today might not arrive for 16 weeks, or longer. Without real-time purchase order tracking and lead time visibility, you're guessing at delivery promises and routinely disappointing customers.

White-Glove Delivery & Installation Scheduling

Coordinating two-person delivery teams, customer availability windows, and returns for damaged goods requires scheduling capability that sits outside a basic warehouse system. Missed delivery windows cost money and erode trust.

Custom & Configure-to-Order Complexity

Custom orders with specific fabric swatches, leg colours, or size modifications sit outside standard stock flow. Without a configure-to-order system, custom jobs are tracked in spreadsheets and inevitably fall through cracks.

Dropship vs Warehoused Stock Management

Many furniture businesses hold some lines in-house and dropship others direct from supplier. Without a single system that tracks both, overselling and customer confusion are constant risks.

Margin Erosion from Freight Misallocation

Bulky, heavy furniture means freight costs are a significant line item. If those costs aren't accurately allocated per order and per SKU, your margin reporting is understated and your pricing decisions are flying blind.

Implementation

Live in 8โ€“12 weeks

Our proven implementation methodology has delivered a 99% go-live success rate. We handle the complexity so you can focus on running your business.

01

Discovery & Planning

Weeks 1โ€“2, Requirements workshops across your key teams. Process mapping, data audit, and configuration blueprint signed off before build begins.

02

Core Configuration

Weeks 3โ€“4, System configured to your business rules, product structures, and workflows. Historical data migrated and validated.

03

Integrations & Training

Weeks 5โ€“6, Shopify, Xero, and other integrations activated. Role-based training delivered across all key user groups.

04

Testing & Go-Live

Weeks 7โ€“8, Full UAT, parallel running, and hypercare support through your first live operating cycle. We stay close until your team is confident.

Platform Modules

Everything your furniture business needs, fully connected

NexWave is configured for the specific demands of furniture & homewares, with the workflows, compliance tools, and integrations your team needs built in from day one.

Stock Control & Variant Management

Size, fabric, finish, and colour variant matrix inventory across warehouses and showroom floors. Real-time stock levels, reorder triggers, and supplier lead time tracking per variant.

Variant matrix Multi-location Lead time alerts Barcode scanning

Order Management & Custom Config

Sales orders with custom-configuration fields, blanket and forward orders for retail accounts, picking, despatch, and delivery scheduling, with flexible pricing for trade and retail.

Custom config orders Trade pricing Despatch notes Delivery scheduling

Purchasing & Supplier Management

Purchase orders with ETA tracking, landed cost capture including freight and duties, and supplier performance scoring. Full visibility from order placement to goods in.

PO tracking Landed costs Supplier portal MOQ management

Manufacturing & Assembly

Works orders for local assembly or upholstery operations, BOM-based kitting, and subcontract job tracking for operations that outsource finishing work.

Assembly BOMs Works orders Kitting Subcontract ops

Field Services & Delivery Scheduling

Schedule and dispatch delivery and installation teams, manage time windows, capture on-site job outcomes, and handle returns and exchanges through a connected mobile workflow.

Delivery scheduling Installation jobs Returns workflow Mobile app

eCommerce & Showroom POS

Real-time inventory sync with Shopify and WooCommerce. Native POS for showroom transactions linked to the same stock pool, no double-selling across channels.

Shopify sync Showroom POS WooCommerce Bundle kitting

Accounting & Finance

Full general ledger, accounts payable and receivable, Xero integration, and multi-currency for international suppliers. Accurate COGS allocation down to individual order lines.

Xero integration Multi-currency Landed cost COGS Financial reporting

Analytics & Margin Reporting

Real-time margin by SKU, supplier, and channel. Inventory ageing dashboards, bestseller analysis by product range, and freight cost tracking as a percentage of revenue.

Margin by SKU Freight cost % Inventory ageing Channel performance

Get Started

See NexWave working for your furniture business

Book a personalised demo with one of our furniture & homewares specialists. We'll walk through the modules most relevant to your specific operation.

From NZ$415/month ยท 8โ€“12 week implementation ยท 99% go-live success rate ยท No hidden fees