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Jewellery & Accessories Edition

ERP Built for
Jewellery & Accessories Businesses

From precious metal cost management and hallmarking to bespoke order workflows and consignment stock, NexWave gives jewellery businesses a platform built for the unique demands of high-value, high-complexity retail and wholesale.

Inventory to finance NZ ยท AU ยท UK Cloud on AWS

NexWave, Live snapshot

100%
Item-level serialisation
Daily
Precious metal repricing
62%
Bespoke order share
99.9%
Platform uptime
Retail / POS 55%
Wholesale B2B 30%
Online D2C 15%

Industry Challenges

The real cost of the wrong system for jewellery & accessories

The jewellery & accessories sector has complexity that generic ERP simply wasn't built for. Here's where it hurts most, and how it affects your bottom line.

Precious Metal Cost Volatility

Gold, silver, and platinum spot prices move daily. Without a system that links metal content per item to current spot prices, your landed costs and retail pricing are always based on yesterday's data, compressing margins silently.

Hallmarking & Certification Requirements

Every piece requires specific hallmarking, assay certification, and provenance documentation by jurisdiction. Managing these compliance requirements manually across a diverse range is error-prone and creates liability.

Bespoke & Custom Order Management

Custom engagement rings and one-off commissions involve design approval, material specification, staged production, and direct-to-customer communication that standard order workflows can't accommodate without significant workarounds.

Consignment Stock Tracking

Stock held at external retailers on a consignment basis must be tracked separately from owned inventory, with accurate valuation and sale-or-return reconciliation. Doing this in spreadsheets is an accountant's nightmare.

High-Value Item Serialisation & Insurance

Every piece needs a unique identifier tied to its metal content, stone specifications, and insurance valuation. Without serialisation built into stock management, theft investigation and insurance claims cannot be properly substantiated.

Multi-Store & Online Channel Management

Jewellery sold across multiple boutiques and an online store requires real-time stock visibility and inter-store transfer capability, especially for high-turn lines where a duplicate sale creates an embarrassing customer situation.

Implementation

Live in 8โ€“12 weeks

Our proven implementation methodology has delivered a 99% go-live success rate. We handle the complexity so you can focus on running your business.

01

Discovery & Planning

Weeks 1โ€“2, Requirements workshops across your key teams. Process mapping, data audit, and configuration blueprint signed off before build begins.

02

Core Configuration

Weeks 3โ€“4, System configured to your business rules, product structures, and workflows. Historical data migrated and validated.

03

Integrations & Training

Weeks 5โ€“6, Shopify, Xero, and other integrations activated. Role-based training delivered across all key user groups.

04

Testing & Go-Live

Weeks 7โ€“8, Full UAT, parallel running, and hypercare support through your first live operating cycle. We stay close until your team is confident.

Platform Modules

Everything your jewellery business needs, fully connected

NexWave is configured for the specific demands of jewellery & accessories, with the workflows, compliance tools, and integrations your team needs built in from day one.

Stock Control & Serialisation

Item-level serialisation linked to metal content, stone specifications, weight, and insurance valuation. Full chain-of-custody from goods receipt or manufacture through to sale or consignment placement.

Item serialisation Metal weight Stone specs Insurance valuation

Manufacturing & Bespoke Production

Works orders for in-house goldsmiths or casting workshops. Custom job workflow with design approval stages, material issue, and production milestones, fully linked to the customer order.

Works orders Custom jobs Design approval Material issue

Product Lifecycle & Range Planning

Manage collections from concept through product approval, pricing, and seasonal range rationalisation. PLM keeps design, production, and sales teams aligned on what's live and what's retiring.

Collection management Range planning Seasonal review Style costing

CRM & Clienteling

Customer purchase history, anniversary and birthday reminders, bespoke order progress tracking, and wish-list management, giving your sales team the intelligence to deliver a truly personal service.

Purchase history Birthday alerts Bespoke tracking Wish lists

Point of Sale & Showroom

Native POS integrated with stock and customer records. Certificate of authenticity printing at point of sale, layby management, and repair tracking for after-sales service.

Native POS COA printing Layby Repairs

Order Management & Wholesale

B2B wholesale order management with consignment tracking, sale-or-return reconciliation, and flexible pricing for retail account partners.

Consignment stock Sale or return Trade pricing Wholesale portal

Accounting & Metal Costing

General ledger with precious metal cost-of-goods linked to spot price history. Xero integration, consignment liability accounting, and multi-currency for international suppliers.

Spot price costing Xero integration Consignment accounting Multi-currency

Analytics & Category Performance

Margin by metal type, stone category, and collection. Consignment sell-through at each retail account, and bespoke order lead time tracking to manage workshop capacity.

Margin by metal Consignment analytics Bespoke lead times Bestseller tracking

Get Started

See NexWave working for your jewellery business

Book a personalised demo with one of our jewellery & accessories specialists. We'll walk through the modules most relevant to your specific operation.

From NZ$415/month ยท 8โ€“12 week implementation ยท 99% go-live success rate ยท No hidden fees